The Mikro-Data Absolute Assurance Guarantee


We are so confident that once you try us you won't want to leave, we don't hesitate to offer this unmatched and unprecedented guarantee. No where else in the hosting industry will you find anything to compare to Mikro-Data's Absolute Assurance.

The Absolute Assurance:
Within three months any new customer may terminate service with Mikro-Data and be refunded all payments made.

What we mean:
1. At any time, up to 90 days from the original contract date, a customer may choose to end their relationship with Mikro-Data. There are no exceptions or qualifications to this standard. The customer has the absolute right to cease doing business with Mikro-Data for any reason.

2. If a customer exercises the option to end their service (not if Mikro-Data is forced to cancel service for violations of our AUP), all payments made to Mikro-Data will be refunded. Again, there are no qualifications or exceptions. All setup fees, monthly payments, service charges, or even bandwidth overage fees will be refunded in full. Every cent paid will be returned.

3. From the date that Mikro-Data acknowledges a cancellation covered by the Absolute Assurance, Mikro-Data will continue to provide the service in question for seven days. This is done so the customer will be able to arrange other services without downtime.

The catch:
There is one catch, and we're serious about it. If you leave, we want to know why. A short questionnaire will be attached to the form finalizing the cancellation and we only ask that we be told what we did wrong. We're serious about service at Mikro-Data and want to learn from our mistakes.